MARKETING CLIENT SERVICE REPRESENTATIVE
CHESAPEAKE, VA 23320
This Marketing Executive will be in charge of a wide variety of accounts. You would be responsible for executing the executive responsibilities in alignment with our corporate culture and be the front runner driving company success through performing the following tasks to the highest standards while projecting a professional company image. Requirements include good oral and written communication skills, proficiency in Microsoft Office applications and in-depth knowledge of customer service skills.
Uses superior customer service skills to maintain current and create new business relationships.
Delivers advertising materials to referral sources
Managing, Implementing, coordinating, and organizing the set-up of new client accounts
Providing staff with account specifications and goals
Generating, analyzing, and delivering regular client account reports
Primary point of contact for assigned clients
Accountable for maintaining positive, productive relationships with your assigned clients
Responsible for day-to-day service delivery for your client accounts
Monitoring and analyzing account performance
Monitoring live agent phone calls
Representing clients internally and addressing ongoing service needs
Proactively identifying and pursuing resolution of issues affecting client accounts
Fulfilling established performance levels and continuously making recommendations for improvements
Occasionally traveling to client s headquarters and/or call centers
Presenting or assisting in the presentation of account results and summaries to internal staff/clients
Planning of company s participation in community events.
Management of social media platforms.
Follow communication procedures, guidelines and policies
Take the extra mile to engage and satisfy customers
Please send resumes to firstname.lastname@example.org
Apply in person during our walk-in hours Monday- Thursday 9-11am or 2-3pm
2121 Old Greenbrier Rd Suite B Chesapeake Virginia 23320.
Please allow time to complete an application and interview, and come dressed for a job interview.
Margie is an executive recruiter based in Chesapeake and is a Certified Staffing Professional (CSP) and has a Technical Staffing Certification (TSC). Margie is known for her positive energy and can-do attitude. Margie specializes in clerical positions, accounting, finance, business & contract administration, operations, warehouse, logistics/supply chain, procurement, HR, marketing, legal, executive, IT and many levels of industrial.
"I love the job Margie placed me in. I am thriving in my new career and the business I was placed with is a perfect fit for me." - feedback from our 2017 Talent Survey