PORTSMOUTH, VA 23702
Receive incoming calls and correspondences with work requests; schedule work, dispatch technicians, coordinate appointments and follow-up with customer base. Maintain records.
Track technician progress on tasks, assignments, projects, etc. To maximize work time and ensure top line goals are met daily/weekly/monthly through establishing a daily, weekly, and rolling 4-week schedule/demand planning tool.
Keep Manager informed of changing work load, daily challenges and operational issues.
Collect work orders. Collate time worked, pick tickets and materials invoices. Post materials. Price work completed. Review with Manager prior to submitting to Accounting.
Order materials as necessary, track status and delivery. Issue PO's.
Complete truck log and keep fleet database up to date.
Update and maintain OSHA logs
Update and maintain training certification logs; make sure employees are current on certifications
Other duties that contribute to the overall profitability of the company as assigned.
1 year Dispatch experience in related field
Must be proficient in MS Office Suites
Must be able to multi-task
Must have attention to detail
Some basic accounting skills a plus
Must be able to work overtime
Interested candidates, please forward resumes to firstname.lastname@example.org or email@example.com. You may also contact our office by phone at (757) 925-0400. EOE
Stephanie Lamb is the Branch Manager of our Suffolk office. She’s been in human resources for more than 15 years, staffing more than 10 years and with Reliance since 2008. Stephanie is a Certified Staffing Professional (CSP). Her human-resources background has given her a strong foundation in understanding the HR needs of different companies and industries. She is consistently praised for her dedication to our client businesses and her can-do attitude.
“I can't say enough great things about how wonderful Stephanie Lamb is to work with...she is able to match applicants to the right position to meet everyone's needs. All of the staff at the Suffolk location were professional and friendly. I recommend Reliance Staffing to others.” - feedback from our 2017 Talent Survey